Disawar's Privacy Policy — Your Data Is Our Responsibility

1. Introduction & Scope

This Privacy Policy applies to the Disawar (https://disawar.pro) platform and all related services. By visiting Disawar, creating an account, or using any of our services, you are considered to have accepted this Privacy Policy.

We believe your personal data belongs entirely to you. Disawar collects only what is necessary to run the platform smoothly and provide you with the best service. We never collect excessive or unnecessary information.

This Privacy Policy has been prepared in alignment with the principles of GDPR (General Data Protection Regulation), the international data protection standard, to ensure you receive the highest level of protection.

2. What Information We Collect

Various types of information are collected to provide membership and services on the Disawar platform. The details are outlined below:

3. How We Use Your Information

Disawar uses your information only for specific, legitimate, and transparent purposes. We never sell your data to advertising companies or use it for any third party's commercial interests.

• Account Management: Your information is used to create, verify, and maintain your account.
• Payment Processing: Financial information is used to securely process deposit and withdrawal transactions.
• Security Verification: Technical data is analyzed to detect fraud, money laundering, or unauthorized access.
• Service Quality Improvement: Your activity data is analysed to improve your gaming experience.
• Legal Obligations: Certain data must be retained to meet regulatory compliance requirements.
• Responsible Gaming: Data is reviewed to detect unusual gaming patterns and protect members.
• Contact: Contact details are used to send important updates, transaction confirmations, and promotional messages.

4. Data Sharing & Third Parties

Disawar does not sell your personal information. In limited circumstances, certain data may be shared with specific third parties. These third parties are integral to our services and operate under strict confidentiality agreements.

• Payment Processors: Payment providers such as bKash, Nagad, Rocket, and bank partners receive only the information necessary to complete transactions.
• Identity Verification Services: Identity information may be shared with approved verification providers during the KYC process.
• Legal Authorities: Required information is provided in compliance with court orders or government directives.
• Anti-Fraud System: Limited data may be shared with specialized fraud prevention service providers.

5. Cookies & Tracking Technologies

The Disawar website uses cookies and similar technologies to enhance your browsing experience and ensure platform functionality. Cookies are small text files stored in your browser.

• Essential Cookies: These cookies are essential for maintaining login sessions and ensuring platform security. Disabling them will prevent the platform from functioning properly.
• Functional Cookies: Used to remember your language preference, game settings, and other personal preferences.
• Analytics Cookies: Anonymous usage statistics are collected to understand platform behavior and improve our services.
• Security Cookies: Helps detect fraudulent activity and prevent unauthorized account access.

6. Security Measures

Disawar protects your data using industry-leading security technology. Our security infrastructure is continuously updated and monitored.

• SSL/TLS Encryption: Every data transfer is protected with 256-bit SSL encryption, equivalent to banking industry standards.
• Two-Factor Authentication (2FA): Two-factor authentication is available for additional security when accessing your account.
• Server Security: Data storage servers are housed in data centers with the highest security standards.
• Regular Security Audits: Third-party security experts regularly audit our systems to identify and address vulnerabilities.
• Real-Time Monitoring: A 24/7 monitoring system is in place to detect and prevent suspicious activity in real time.
• Staff Training: All Disawar staff receive regular training on data protection.

7. Your Rights

You have clear and protected rights over your personal data at Disawar. We respect all your rights and are here to help you exercise them.

8. Data Retention Period

Disawar retains your information only for as long as necessary. Each category of data has its own defined retention period.

• Account Information: Retained for the duration of the active account and up to 5 years after closure.
• Financial Transaction Records: Generally retained for up to 7 years in accordance with legal obligations.
• KYC Documents: Regulatory requirements may require retention for 5 to 10 years.
• Technical Logs: Generally retained for up to 12 months for security purposes.
• Communication History: Support tickets and chat logs are retained for up to 24 months.

Once the retention period expires, your data is securely and permanently deleted or anonymized so that you can no longer be identified in any way.

9. Protection of Children & Minors

Disawar strictly operates for users aged 18 and above. We do not knowingly collect personal information from minors.

• Age is verified at registration, and users under 18 are not permitted to create an account.
• If any minor's data is collected inadvertently, it will be deleted and the account closed as soon as we become aware.
• Parents are advised to prevent account creation on devices used by children.

10. Contact & Complaints

For any questions, concerns, or requests to exercise your rights regarding our privacy policy, please reach out to our data protection team. We are always here to help.

Any changes to our Privacy Policy will be updated on this page, and registered members will be notified by email. We recommend checking this page regularly.